Cookie Policy

Last updated July 9, 2026

Why we use cookies and what they mean for you

Cookies are small text files stored on your device when you visit a website. They help the site remember your choices, keep you signed in, and deliver a smoother, faster experience. At Heaps o Wins Casino, we use cookies to improve functionality, strengthen security, personalize content, and measure site performance so we can give you better service and more relevant offers.

Using cookies does not mean we collect your full financial details. Cookies help detect fraud, verify sessions, and support secure payment flows with providers like PayPal, Visa, MasterCard, Neteller, Skrill, and Bitcoin services, without storing your card or wallet credentials in the cookie itself.

How cookies make the site better for players

Cookies power things you notice, and a lot you don’t. Examples include:

• Keeping you logged in during a session so you do not need to sign in repeatedly.
• Remembering language, display, and accessibility preferences.
• Monitoring site errors, load times, and behavior to improve speed and stability.
• Enabling analytics so we can learn which pages and games are most popular.
• Supporting targeted offers and promotions, delivered in compliance with your preferences.

We use these tools to enhance your experience, protect your account, and present offers that matter to you. Cookie use never guarantees results or winnings.

Types of cookies we use

We use a mix of cookies and similar technologies. Here are the main categories and why they matter:

• Essential cookies — Required for basic site operation and security. These cookies enable login, fraud protection, and in-state verification when needed. Without them, parts of the site, including account access and cashier functions, will not work.
• Functional cookies — Remember choices you make, like language and display settings, so the site behaves the way you prefer on return visits.
• Performance cookies — Collect anonymized data on page visits and load times. These help us spot issues, optimize site speed, and improve game performance across devices.
• Marketing cookies — Used to deliver relevant offers and ads, measure campaign effectiveness, and limit how often you see a message. These may be set by advertising partners or social media platforms.

Cookies may be session-based (deleted when you close your browser) or persistent (remain for a set period). Retention periods vary by cookie and provider.

Third-party services and partners

We work with third-party providers for analytics, advertising, game software, and payments. These partners may place cookies on your device when you visit our site or interact with embedded content. Examples include analytics platforms, advertising networks, and software vendors like Real Time Gaming.

Third parties set and control their own cookies and data practices. We recommend reviewing their privacy policies if you want details about how they collect and use information. For a general overview of our platform, see our Heaps o Wins Casino review.

Consent and your choices

When you first visit, a cookie banner will ask for your consent to non-essential cookies. You can accept all, decline non-essential categories, or customize your preferences. Essential cookies are always required for core site features and security.

If you continue to use the site without changing settings, we will use essential cookies and any categories you consented to. Consent can be withdrawn at any time by adjusting your cookie preferences or changing your browser settings.

How to manage, disable, or delete cookies

You can control cookies through your browser or device settings. Below are general steps; refer to your browser’s help resources for exact instructions:

• Chrome: Settings - Privacy and security - Cookies and other site data.
• Safari: Preferences - Privacy - Manage Website Data.
• Firefox: Options - Privacy & Security - Cookies and Site Data.
• Microsoft Edge: Settings - Cookies and site permissions - Manage and delete cookies.
• Mobile browsers: Use the browser’s privacy or site settings to manage cookies.

Blocking cookies may prevent certain features from working, such as login persistence, game loading, secure payments, and personalized promotions. If you choose to delete cookies, you may need to sign in again and reconfigure preferences.

To opt out of interest-based advertising from many providers, you can visit industry opt-out tools and resources such as the Network Advertising Initiative and relevant advertising settings within your browser or device. These external tools are maintained by third parties, so their availability and instructions may change.

How cookie preferences affect site features and promotions

Your cookie choices can change how the site behaves. For example:

• Disabling functional cookies may require you to reselect language or display preferences on each visit.
• Blocking performance cookies may limit our ability to diagnose issues and optimize load times.
• Opting out of marketing cookies may reduce personalized offers and targeted promotions, but you will still receive standard promotional messages where permitted under our terms.

All promotional offers remain subject to our Terms and Conditions and applicable bonus rules, including wagering requirements and eligibility. Cookie settings do not alter eligibility rules for bonuses, and no cookie or setting guarantees bonus success or winning outcomes.

Policy updates and where to find them

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will update the “Last updated” date at the top and, where required, seek renewed consent. Please review this page periodically to stay informed.

Questions, support, and privacy contacts

If you have questions about this Cookie Policy or privacy-related concerns, contact our support team via email at support@heapsowins.com, or use the live chat or FAQ on site for quick answers. Our team can explain how cookies affect your account and help you adjust your settings.

Thank you for taking the time to review our cookie practices. We aim to keep your experience secure, private, and tailored to your preferences while remaining transparent about how data is used.